People at Alumasc are passionate about exceeding customer expectations, because that is the business we are in. Taking a challenging project - one that could not be resolved by another supplier, then working with the client to make the seemingly impossible, possible. Utilising our resources, the primary one being the application of aquired knowledge to create an end result.
Being accountable means providing clients with accurate up-to-the-minute information, ensuring a clear channel of communication between the client and the respective Alumasc internal departments. We operate in a 24-7 environment mirroring all, if not most of the manufacturing operations of our clients. Flexibility and responsiveness are key drivers in ensuring we can adapt and retain our clients' confidence.
We operate a transparent appraisal to cost where, in partnership with the client, we invest in the total life of a project.
A team of dedicated specialised staff can now be accessed through a single point of contact. Our extensive knowledge and experience of every aspect of component purchasing comes from a supplier base that offers an extensive portfolio of engineering and business products and services to the manufacturing industry. Alumasc provides a single point of contact for engineering components, with maximum control over all stages of the procurement process.
We guarantee clarity and consistency by providing clients with a dedicated account manager who has the skills to both understand and address client issues, bringing together key disciplines where relevant. Our clients operate around the clock and around the globe, and because we value all of our clients, when an issue arises that needs us to visit their operations or to ensure our partner companies meet our quality procedures - to that end, we will go... when and wherever the job takes us.